Ordering and Shipping Logistics
Regular Orders
Domestic (USA, Canada and Mexico)
- Orders can be placed online through this website
- Call toll-free to place order: 1-877-732-3276
International
- Email order requests, or
- Call to place order: +408-377-1065
Special Orders
Live Rotifers
- Orders of less than 10 million can usually ship same day if the order is placed by 11:00 am PST.
- Orders of 20 million to 500 million rotifers usually require two days advance notice
- Orders of 500 million to 1.5 billion rotifers usually require one weeks notice
Chlorella DHA/EPA
- Chlorella is a perishable product. It is shipped fresh from California every Monday. Orders must be placed six days or more in advance.
Shipping
Domestic (USA, Canada and Mexico)
- Domestic orders ship via FedEx and UPS Monday through Wednesday using second-day delivery. Orders can be shipped Thursday and Friday with overnight or Saturday delivery. Please call the office at 1-877-732-3276
- Large orders can also be shipped via air cargo. Please call 1-877-732-3276 for availability in your area
International
- International orders Ship CIF to the nearest airport
Easy World-wide Support
- Factory Direct and Distributor sales available
- Our Job is to make your job easier!
Customer Support
- Service First
- Knowledgeable staff willing to help an any way we can
- Years of experience growing rotifers in continuous systems
- Free fatty acid analyticical services available to help you refine your needs and enrichment practices
Refund Policy
Excellent customer service is our priority at Reed Mariculture.
If you received the wrong product, contact us and we will immediately send you a replace at no charge.
If you have ordered a perishable product and need to return it, please contact us to see if that will be possible.
If you have ordered a non-perishable product and need to return it there will be a 5% restocking fee.